What to Expect

Your experience begins the moment you have taken that important first step of booking you appointment. You will receive a welcome email containing a medical and skin history form. Filling this out ahead of time allows me to ensure your treatment is safe and perfectly tailored to your needs before you even step through the door.

When the day of your appointment arrives, feel free to show up 5 minutes early. I’ll have a warm herbal tea waiting for you so you can begin to leave the rush of the day behind and start to settle in.

For Your Treatment

To ensure I can properly massage the neck and shoulders during your facial, I will ask you to remove your top (or tuck your shoulder straps down) and get cozy under a soft blanket.

I want this time to be exactly what you need it to be. On your welcome form, you have the option to choose a ‘‘Silent Treatment’’. If you select this, you will receive an email beforehand outlining the steps of your facial so you know exactly what’s happening, allowing you to simply drift off without the pressure of conversation. If you prefer a guided experience, I will gently talk you through each step of the process after I have cleansed and analyzed your skin.

Once your treatment is finished, I’ll meet you back at reception with a refreshing drink to maintain hydration.

There is never any pressure to make a quick decision about products. On your form you would have also been given the option on whether you would like to discuss your skincare routine for home, and if so whether you would like to discuss this in person, or I can send my recommendations via email. This allows you to take your time and review everything whenever you are ready, keeping your post-facial glow as stress-free as possible.

For Your Consultation

A consultation is our chance to sit down together and truly understand your skin’s story. Before you arrive, I will have carefully reviewed your intake form so I have a clear picture of your history. From there, we move at your pace.

If you feel comfortable, we can start with a gentle facial cleanse. This allows me to see and feel your skin’s texture and health, providing the most accurate analysis. However, if you would prefer to have just a chat, we can stay right in the consultation area. There is never any pressure, this time is entirely about you.

We will discuss your current routine, I want to hear about the products you’ve loved, the ones that haven’t worked, and what your skin feels like on a daily basis. My goal is to act as your guide, recommending the best homecare techniques to help you reach your goals.

Because I know that a lot of information can be overwhelming, I don’t expect you to remember it all. Following our consultation, I will send you a detailed email summarizing everything we have discussed, so you have a clear roadmap to refer to back at home.

I want to make sure your new routine is working for you, so I will follow up with you after one week and again after one month. I’m here to support you every step of the way, ensuring you feel confident and cared for in your skin journey.

Studio Etiquette & Care

  • A Space for Adults: To maintain a peaceful environment where you can truly switch off, the studio is a child-free space. This is your time to be looked after without any outside distractions.

  • Silence the Noise: I ask that all cellphones be placed on silent or switched off upon arrival. This helps to protect the calm atmosphere for you.

  • The Grace Period: I understand that life happens! I offer a 15-minute grace period for late arrivals. However, because I want to ensure you get the full benefit of your treatment without rushing, we may not be able to proceed if you arrive later than this.

  • Support Persons: You are welcome to bring a support person if it makes you feel more comfortable. Please keep in mind that as this is a private studio, I do not have a separate receptionist. Your guest will need to join you in side the treatment room, so please ensure you are comfortable sharing your private space with them.

  • Arrival Time: Feel free to arrive 5 minutes early to settle in and enjoy a herbal tea.